Have you ever noticed that your work requires knowledge and skills about using software? Some of us use Google as their training platform in order to solve those problems. It is not a surprise to find out that an example search of “How to change user permissions in SharePoint” generates 1,6 M hits in Google. Excellent service and almost like you would like to have it.
But what if your permission policy is meant to be followed in certain manner. For example in SharePoint you might want to avoid letting all external users to use all customer specific extranet sites. You’ll face a massive security threat if people just google and use the guidelines they’ve found there. One cannot trust that people understand the big picture your organization wants them to understand by googling just a small piece of information. When organizations realize this fact they start to organize class room trainings once a month. But you needed this knowledge now, not once a month. And you needed just this one tiny skill not the whole 3 hours package of information how to use your SharePoint.
Our TrainEngage team is committed to help people to learn smarter – when and where they need the new skills. The recent recognition in events such as at Sharepoint & Office 365 -seminar, in Finland where we won a demo contest or last week’s Web Summit 2016, shows that new learning methods are also truly welcomed by the public.
“For organizations it is crucial to lower the training costs and to help people learn new skills and knowledge when they really need and want to learn.”
For organizations it is crucial to lower the training costs and to help people learn new skills and knowledge when they really need and want to learn. Thus our development team has been working with several improvements to make learning experience more effective and enjoyable. Today, as a result TrainEngage allows you to embed needed guidelines as a walk-through directly on your SharePoint site.
How does it work then? For example Cloudriven, the parent company of TrainEngage wanted to help their people to use smart ways to share meeting minutes with each other. To adopt new methods they simple added an introduction video on the spot where people open company’s shared OneNote file for meeting minutes. They had the video ready so it took less than 1 minute to get the training delivered to all employees.
In the end, people learn 70 % by doing, 20 % from mentors and only 10 % while “educated”. What would it mean for the user adaption and processes of your organization if the right information was truly at their fingertips when needed?