Last updated 21.6.2017
Cloudriven Oy and its subsidiaries (later “Cloudriven” or “We”) respect the privacy of those visiting our website www.trainengage.com. We process the data you give us through our website confidentially and in accordance with both Finnish personal data law (henkilötietolaki 523/1999) and the General Data Protection Regulation of the European Union.
The contents of www.trainengage.com are wholly protected by copyrights, trademarks, licenses or other rights owned by Cloudriven Oy, its subsidiaries, employees of the aforementioned companies or third parties. All rights are reserved, except when expressly given.
www.trainengage.com is for informational purposes only, and any use of the website is on the user’s own responsibility. Any materials, information or links on the site are not to be considered as legal or professional advice. Cloudriven Oy or its subsidiaries are not liable for any direct or indirect damages caused by the use of this website. If the applicable jurisdiction does not allow the aforementioned limitation of liability, the liability of Cloudriven Oy and its subsidiaries is limited to the maximum extent permitted by applicable law.
What information do we collect?
When you visit our website, we collect information that relates to website use or user experience from the settings of your browser and operating system. In addition, we collect your IP address. We use the data we have collected to develop our website and make it better.
Through our website, we only collect contact information that you voluntarily choose to send us through filling out a form on our website in order to download a publication or file a contact request. If you have allowed cookies in your browser settings, your IP address can be combined with the information you fill to one our forms. This is done in order to make our customer communications better. The information you send through our forms may be saved in our CRM system.
How do we use your information?
We use your information to follow our website usage, to make our website’s user experience and functionality better, and to show you our website in a way that’s most suitable for your device. We also use your information for responding to your contact requests, tracking the impact of our sales and marketing campaigns, marketing services and products to you (within the limits allowed by law, of course), enhancing our customer communications and recognizing potential customers.
Do we give your data to others?
How can you affect the way we collect or use your data?
You have the right to check any personal information relating to you that we have saved, request changes to such information, or request the data is deleted. Any request relating to these rights may be sent to our customer service via email (firstname.lastname@example.org), telephone (+358 50 597 0678, our phone services operate Mon-Fri 8am-6pm GMT+2) or mail (Cloudriven Oy, Kampinkuja 2, 00100 Helsinki, Finland). If you do not want our website to set cookies, you can prohibit cookies in your browser settings. However, you should note that prohibiting cookies can affect site functionality.
Google Analytics may give information to third parties, if it uses such parties as data processors or a law requires giving such information. According to Google, they only save non-identifiable information, therefore they do not connect gathered information with a single individual. Google Analytics uses mostly first-party cookies to provide site analytics services. Read more
ClickDimensions uses consent-based tracking technologies and is certified under the EU-U.S. Privacy Shield Framework. Read more
Hotjar uses tracking code based technology to save mouse movements and clicks while you visit our website. You can prohibit Hotjar saving your information with the Hotjar opt-out functionality.
Zendesk provides the technology we use to serve you through our customer service chat. Read more
Disqus provides our blog commenting functionality.
Attn: customer service
+358 50 597 0678