Trainengage.com Terms of Use and Privacy Policy

Last updated 21.6.2017

Cloudriven Oy and its subsidiaries (later “Cloudriven” or “We”) respect the privacy of those visiting our website www.trainengage.com. We process the data you give us through our website confidentially and in accordance with both Finnish personal data law (henkilötietolaki 523/1999) and the General Data Protection Regulation of the European Union.

In these terms and privacy policy, we describe how we use and process information collected about our website visitors. By using the website you accept these terms and this privacy policy. As a user you give your consent to setting cookies by allowing cookies in your browser settings. We reserve the right to update and change these terms of use and this privacy policy.

Terms of Use

The contents of www.trainengage.com are wholly protected by copyrights, trademarks, licenses or other rights owned by Cloudriven Oy, its subsidiaries, employees of the aforementioned companies or third parties. All rights are reserved, except when expressly given.

www.trainengage.com is for informational purposes only, and any use of the website is on the user’s own responsibility. Any materials, information or links on the site are not to be considered as legal or professional advice. Cloudriven Oy or its subsidiaries are not liable for any direct or indirect damages caused by the use of this website. If the applicable jurisdiction does not allow the aforementioned limitation of liability, the liability of Cloudriven Oy and its subsidiaries is limited to the maximum extent permitted by applicable law.

Privacy Policy

What information do we collect?

When you visit our website, we collect information that relates to website use or user experience from the settings of your browser and operating system. In addition, we collect your IP address. We use the data we have collected to develop our website and make it better.
Through our website, we only collect contact information that you voluntarily choose to send us through filling out a form on our website in order to download a publication or file a contact request. If you have allowed cookies in your browser settings, your IP address can be combined with the information you fill to one our forms. This is done in order to make our customer communications better. The information you send through our forms may be saved in our CRM system.

How do we use your information?

We use your information to follow our website usage, to make our website’s user experience and functionality better, and to show you our website in a way that’s most suitable for your device. We also use your information for responding to your contact requests, tracking the impact of our sales and marketing campaigns, marketing services and products to you (within the limits allowed by law, of course), enhancing our customer communications and recognizing potential customers.

Do we give your data to others?

We do not give your information to parties outside of Cloudriven Oy or its subsidiaries. We only use your information in ways specified in this privacy policy. Only employees requiring access in order to fulfil their job duties have access to your information. Your information is never given to a third party for commercial purposes. Information can, however, be given to companies providing Us services within the European Union. Such third parties do not have the right to use your information for their own purposes.

How can you affect the way we collect or use your data?

You have the right to check any personal information relating to you that we have saved, request changes to such information, or request the data is deleted. Any request relating to these rights may be sent to our customer service via email (customer.service@cloudriven.fi), telephone (+358 50 597 0678, our phone services operate Mon-Fri 8am-6pm GMT+2) or mail (Cloudriven Oy, Kampinkuja 2, 00100 Helsinki, Finland). If you do not want our website to set cookies, you can prohibit cookies in your browser settings. However, you should note that prohibiting cookies can affect site functionality.

Cookie Usage

A cookie is a small text file that is saved on your computer. We use cookies on our website primarily to enhance user experience and site functionality, and to evaluate how our content is being used. Cookies we use on our website do not collect personal information. In our website, we use the following third party marketing, customer service and analytics systems: Google Analytics, ClickDimensions, Hotjar and Zendesk and Disqus. Our site may also have third party social media widgets that may collect information according to the privacy policy of each individual social media network. All social media widgets are visible on the site.

Google Analytics may give information to third parties, if it uses such parties as data processors or a law requires giving such information. According to Google, they only save non-identifiable information, therefore they do not connect gathered information with a single individual. Google Analytics uses mostly first-party cookies to provide site analytics services. Read more

ClickDimensions uses consent-based tracking technologies and is certified under the EU-U.S. Privacy Shield Framework. Read more

Hotjar uses tracking code based technology to save mouse movements and clicks while you visit our website. You can prohibit Hotjar saving your information with the Hotjar opt-out functionality.
Read more

Zendesk provides the technology we use to serve you through our customer service chat. Read more

Disqus provides our blog commenting functionality.
Read more

You can contact our customer service with any questions or inquiries relating to these terms of use or privacy policy.

Cloudriven Oy
Attn: customer service
Kampinkuja 2
00100 Helsinki
Finland

Customer.service@cloudriven.fi
+358 50 597 0678